Frequently Asked Questions
Straight answers from SK Flooring. Still unsure? Call (623) 313-2721.
How do free samples work?+
Order up to 5 free samples from our collections — they ship within 3 business days. Call (623) 313-2721 or use the quote form and tell us which collections you want to see.
Do you sell to homeowners or only contractors?+
Both. SK Flooring is a wholesale supplier for residential and commercial projects — contractors, retailers and homeowners working with installers all buy from us.
Is delivery really free?+
Yes — free delivery is part of our published offer. Confirm your address and order details when you order and we will schedule it.
What warranty do I get?+
Our flooring carries a 15-year warranty, and the warranty documents are published — ask for the document for your product line and we will send it before you buy.
What do FloorScore and CARB2 mean?+
FloorScore certification (indoor air quality), CARB2 compliance and AC4 wear ratings — the test reports and certificates are available; ask and we will send the documents for your line.
Where are you and when are you open?+
2130 S 7th Ave Ste 130, Phoenix, AZ. Hours Mon–Fri 8:00am–4:30pm. Call (623) 313-2721 before visiting so we can pull your samples.
What does 'wear layer' mean on engineered hardwood? (Engineered Hardwood)+
It refers to the real-wood top layer's thickness. Thicker wear layers (3mm+) can be refinished in the future and last longer; thinner layers are decorative only. We state the wear layer for every collection — no guessing.
Can I get samples before ordering? (Engineered Hardwood)+
Yes — samples are the point of our offer. Order up to 5 free samples and they ship within 3 business days so you can check color and texture in your own light.
Is SPC really 100% waterproof? (Waterproof SPC Flooring)+
The rigid stone-plastic composite core does not swell, warp or grow mold when water sits on it — unlike wood or standard laminate. Seams and installation still matter, which is why we supply the official installation instructions with every order.
Is SPC good for kitchens and bathrooms? (Waterproof SPC Flooring)+
Yes, that is its natural habitat: waterproof, stable and warm enough underfoot. It is also the standard choice for Phoenix rentals and commercial spaces for the same reasons.
How is waterproof laminate different from old laminate? (Waterproof Laminate)+
The waterproof lines use water-resistant cores and sealed locking edges that keep surface water out of the core for extended periods — a different product from the sponge-core laminate of the past. The test report for our 12mm laminate is a published document; ask for it.
What does AC4 mean? (Waterproof Laminate)+
AC4 is a commercial-grade abrasion rating — the surface is rated for heavy residential and general commercial traffic. It is the rating published for our laminate lines.
What accessories does my project actually need? (Flooring Accessories)+
At minimum: underlayment suited to your floor and subfloor, transition strips where floors meet, and quarter-round or shoe molding at walls. Stairs need nosings or treads. We build the list from your floor plan so nothing is missing on installation day.
Can you match transitions to my floor color? (Flooring Accessories)+
Yes — moldings and transitions are matched to the collection and color of your floor. Order them with the floor so the match and the delivery arrive together.
Ready to start? Get your free quote today.
Call (623) 313-2721 or send the 2-step quote form — it takes under a minute.
